Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how our mobile app collects, uses, and safeguards your information. We collect data necessary to provide and improve our services, including usage analytics and device information. Your data is never sold to third parties. You have the right to access, modify, or delete your personal information at any time. For questions about our privacy practices, please contact us directly through the app. Information We Collect The Valor Mobile App collects information to enhance your experience and deliver our services effectively. This includes account information such as your name, email address, and contact details when you create an account. We also collect device information including device type, operating system, and unique identifiers to ensure compatibility and optimize performance. Usage data is gathered to understand how you interact with the app, which features you use most, and how we can improve functionality. How We Use Your Information Your information is used primarily to provide, maintain, and improve the Valor Mobile App. We use analytics to identify trends, monitor system performance, and enhance user experience. Communication data helps us send you important updates, notifications, and customer support responses. We may also use your information to comply with legal obligations and protect against fraudulent activity. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Your data is encrypted during transmission and stored securely on our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Third-Party Services Our app may integrate with third-party services for payment processing, analytics, and customer support. These partners are contractually obligated to use your information only as necessary to provide their services and maintain confidentiality. We do not control their privacy practices, and we encourage you to review their privacy policies. Your Rights and Choices You have the right to access, update, or delete your personal information at any time through your account settings. You can opt out of non-essential communications and disable certain data collection features. For residents of specific jurisdictions, additional rights may apply regarding data portability and processing restrictions. Children's Privacy The Valor Mobile App is not intended for children under thirteen years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account. Policy Updates We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through the app or via email. Your continued use of the app following such notifications constitutes your acceptance of the updated policy. Contact Us If you have questions or concerns about our privacy practices, please contact our support team through the app or visit our website at valorsmartvalve.com.